Grade is the category assigned to a product or service having the same functionality but technical characteristics may differ i.e lower or higher.
It is sometimes confused with Quality. Quality is basically the completeness of product or service which is successfully acceptable to the customer.
It is sometimes confused with Quality. Quality is basically the completeness of product or service which is successfully acceptable to the customer.
- Low quality is problem
- Low grade is not a problem
- A low grade product can be of good quality which is acceptable.
- A high grade product with low quality is not acceptable.
Very important concept from PMP certification exams point of view.
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